Returns and Refunds Policy
If you think that at the moment of delivery the product is not as stipulated in the Contract, you must contact us immediately on our contact form, providing the product details and the damage sustained; you can also email us at firstname.lastname@example.org . We will carefully examine the returned product and will notify you within a reasonable period if the product may be exchanged or whether you have a right for a refund (as appropriate).
The refunding or replacement of the article shall take place as soon as possible and in all cases within 14 days from the date on which we send you an email confirming that the refund or replacement of the product is going ahead.
If a defect or damage is confirmed on the returned products, we will give you a complete refund including the charges you have accured of delivery and return. The refund will always be paid using the same payment means you used to pay for your purchase.
The above is subject to any applicable local laws and all rights recognized in Singapore legislation shall be, in any case, safeguarded.